Product Disclaimer

Leather Product

Please be aware that because leather is a natural material, slight discolouration, blemishes, imperfections, scratches, or changes in texture may be visible. These imperfections should not be misconstrued as flaws, as this is what makes each item beautiful, authentic and unique.

As a result, the product can vary slightly from the pictures.

All of our products are individually made, one piece at a time, by hand and finished by hand, therefore each product may differ slightly from the next, as each item is handcrafted.

By purchasing any product, you agree to this disclaimer.

We only use premium quality leather and do not compromise on getting the finest selection of leather. It is our company policy that we shall not accept returns on any product for any reason where the cause is due to the nature of the leather.

We at Hello Quality (Pty) Ltd make every effort to ensure that the product information provided is correct and that the colours are displayed as accurately as possible. Due to photographic lighting sources or differences in device screen settings (mobile / desktop), we are unable to guarantee that the colour you will see on your screen will completely reflect the true colour of the product ordered.

Our company does not warrant that product descriptions, photographs, videos or other descriptions on the product or collection pages or any content of this site to be completely error-free.

"Notice: All our boots are handmade from natural leather, which is a natural material subject to variations in colour, texture, and finish. Natural leather may:
- Develop wrinkles, creases, and scars over time
- Fade or darken in colour due to exposure to light or wear
- Exhibit natural marks, such as scratches, bug bites, or brand marks
- Have a unique, non-uniform texture and grain pattern
- Require regular maintenance and conditioning to maintain its quality
By purchasing our boots, you acknowledge and accept these natural characteristics of the leather and understand that they are not considered defects or flaws. Our boots are crafted to highlight the beauty of natural leather, and we hope you enjoy their unique character!"

      Where to find us!

      • Cape Town

        Hello Quality Equestrian

        4 Ferrous St,

        Brackenfell,

        Cape Town,

        7560

      • Mpumalanga

        70 Dr Beyers

        Naude Street

        Middleburg,

        Mpumalanga

        1055

      • Johannesburg

        Hello Quality Equestrian Kyalami

        29 Macintyre Rd, Glenferness AH,

        Midrand,

        Johannesburg,

        2191