Disclaimer on Repairs and alterations

*Disclaimer: Repair and Alteration of all Leather Equestrian Products*
By leaving your leather equestrian product with us for repair or alteration, you acknowledge that you have read, understood, and agreed to the following terms and conditions:
1. Risk of Damage: We take great care in handling and working on your product, but there is always a risk of damage or further deterioration during the repair or alteration process.
2. No Guarantee: We do not guarantee that the repair or alteration will restore your product to its original condition or meet your expectations, but we endeavour to exceed them.
3. Liability Limitation: Our liability for any damage or loss, including consequential loss, is limited to the cost of the repair or alteration.
4. Warranty: We offer a 12-month warranty on our repairs or alterations, and we try to ensure that our work is done to a high standard.
5. Indemnification: You agree to indemnify us against any claims, damages, or expenses arising from the repair or alteration.
6. Ownership: You confirm that you are the rightful owner of the product or have the owner's permission to have it repaired or altered.
7. Payment: Payment is due upon collection of the repaired or altered product.
8. Dispute Resolution: Any disputes arising from the repair or alteration will be resolved through mediation or arbitration by South African law.
By proceeding with the repair or alteration, you acknowledge that you have read and understood this disclaimer and agree to be bound by its terms and conditions.

Ready to Restore Your Boots?

Complete our repair request form below and our master craftsmen will take care of the rest.

Book Your Repair Now

GIVE YOUR BOOTS A SECOND LIFE

Expert repairs, alterations and restoration for riding boots, leather boots and quality footwear.

SPECIALIST EQUESTRIAN FOOTWEAR • PROFESSIONAL CRAFTSMANSHIP • SOUTH AFRICA

YOUR BOOTS DESERVE MORE THAN JUST A QUICK FIX

Your boots deserve specialist care. As manufacturers of handcrafted footwear, we understand the materials, construction and craftsmanship behind every pair. From repairs and alterations to complete restoration, your boots are handled by people who know footwear from the inside out. We don't just repair boots. We understand how they are made.

SPECIALIST KNOWLEDGE

QUALITY CRAFTSMANSHIP

NATIONWIDE SERVICE

ONLINE CONVENIENCE

Full Sole Replacement R 850
Half Sole Replacement R 550
Heel Block Replacement R 450
Heel Lift Replacement R 250
Full Zip Replacement R 650
Zip Slider Replacement R 180
Elastic Panel Replacement R 450
Zip Guard Replacement R 350
Calf Width Alteration R 950
Height Adjustment R 750
Foot Width Stretching R 350
Instep Adjustment R 450
Seam Repair R 280
Binding Replacement R 450
Leather Patch R 380
Reinforcement Stitching R 320
Full Lining Replacement R 1200
Partial Lining Repair R 650
Deep Cleaning & Conditioning R 450
Color Restoration R 550
Boots Renew™ Complete R 2500
Essential Refresh Package R 1450
Sole & Heel Package R 1100
Zip & Elastic Package R 950

MORE THAN A REPAIR. A COMPLETE REVIVAL.

Our signature Boots Renew™ service brings your boots back to showroom condition.

RESTORE MY BOOTS

HOW IT WORKS

01

SUBMIT YOUR REPAIR

02

UPLOAD PHOTOS

03

WE ASSESS

04

APPROVE & PAY

05

WE REPAIR

06

BACK IN THE SADDLE

HAVE MORE THAN ONE PAIR?

Send multiple pairs together and save on courier costs.

PLEASE NOTE

All prices include 15% VAT. Final pricing subject to assessment.

FREQUENTLY ASKED QUESTIONS

Yes! We repair all quality riding boots and leather footwear, regardless of brand. Our craftspeople have extensive experience with all major equestrian boot manufacturers.
Absolutely. We offer courier collection and delivery throughout South Africa. Simply submit your repair request online and we'll arrange collection.
Yes, and we encourage it! Sending multiple pairs together saves on courier costs and we can coordinate the repairs to be completed together.
Please provide clear photos of the areas needing repair, plus overall shots of both boots. This helps us provide an accurate assessment and quote.
Most repairs are completed within 2-3 weeks from receipt. Complex alterations or full restorations may take 3-4 weeks. We'll provide an estimated timeline with your quote.
Yes, we specialize in calf width alterations for riding boots. We can both reduce and expand calf measurements, depending on the boot construction and available material.

DON'T REPLACE THEM. RESTORE THEM.

START YOUR REPAIR
+27 78 867 7666 | sales@helloquality.co.za
228 Galanthus Road, Kyalami, Midrand, 2128
Repair Quote Form
Your Boots
Collection & Delivery
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Your Details

Tell us who you are and where your repaired boots are or should be picked up from?.
United States

What Our Clients Say

Trusted by equestrians and boot lovers across South Africa

"Absolutely incredible work. My Kingsland long boots came back looking brand new after 8 years of riding. Worth every cent."

Sarah M.

Johannesburg

"The zip replacement and elastic package was seamless. Communication was excellent and the craftsmanship is unmatched."

Tanya H.

Cape Town

"Sent my custom boots for a full resole and lining. The attention to detail is extraordinary. These boots will last another decade."

Emma R.

Pretoria

Boot Repair & Alteration Services

All prices include 15% VAT. Final pricing subject to assessment.

Soles & Heels

Insoles/New Innersoles/Board
R 395.00
Heels/Heel Covering
R 495.00
Sticker Sole
R 495.00
Sole Stitching (Rubber)
R 495.00
Half Rubber Sole
R 595.00
Grizle Soles
R 695.00
Sole Stitching (Leather)
R 795.00
Resole
R 1,095.00
Leather Soles
R 1,895.00

Zips, Elastics & Guards

Zip Guards
R 295.00
Zip Stopper
R 295.00
Gaiter Elastics
R 395.00
Gaiter/Jodhpur Zips
R 795.00
Gaiter/Jodhpur Elastics
R 795.00
Elastics (Standard)
R 1,095.00
Zips (Standard)
R 1,395.00

Resizing & Alterations

Extend Top
R 1,095.00
Remodelling
R 1,095.00
Shortening/Narrowing
R 1,595.00
Foot Resize (Down)
R 1,695.00
Widening
R 1,795.00
Foot Resize (Up)
R 1,995.00
Foot Resize & Length Extension
R 2,695.00

Stitching, Bindings & Patching

Patching
R 395.00
Top Binding/Rear Binding
R 495.00
Stitch Reinforcement
R 495.00
Undo-welt
R 495.00
Inside Patch
R 595.00
Lining Backlining/Randing
R 595.00
Counters/Backstrap Reinforcing
R 795.00
Log Top & Rear Bindings
R 895.00
Set Inside Patch
R 895.00

Linings, Details & Refinishing

Press-studs Set
R 195.00
Brogue Detailing
R 195.00
Press Studs/Embellishment Set
R 295.00
Tabs/Laces
R 395.00
Leather Renewal
R 595.00
Long Laces
R 695.00
Full New Laces & Leather Treatment
R 895.00
Vamps/Toe Caps/Tongues
R 1,095.00
Dyeing
R 1,095.00
Half Lining
R 1,395.00
Full Lining
R 2,195.00
Sheepwool Lining
R 3,395.00

Combination Packages

Vamps & Toe Caps
R 1,395.00
Zips & Bindings
R 1,795.00
Zips & Elastics
R 2,395.00
Zips & Resoling
R 2,395.00
Zips, Elastics & Bindings
R 2,895.00
Vamps, Toe Caps & Resole
R 2,895.00